Account Executive, SMB

About the Role

Sprout Social is hiring an Account Executive, SMB to join the Sales & Customer Experience team. This role supports innovative brands in using Sprout to power customer connection and drive strategic decisions with their social intelligence platform.

Key Responsibilities

• Execute the sales process and close new business within the small business segment.
• Meet and exceed monthly activity, pipeline, and new business metrics.

Requirements & Tech Stack

• Salesforce experience.
• Ability to work from Sprout’s Chicago office at least three days per week (Tuesday, Wednesday, and Thursday), with potential for additional in-office days.

Qualifications

• 6+ months of outbound closing sales experience or relevant experience.
• Consistent track record of success in recent roles.
• Closing experience in B2B sales (social media experience is a plus).
• Exceptional organizational, presentation, and communication skills (phone, email, webinar).
• Technical expertise and ability to acquire knowledge of new products.

How You’ll Grow

• Within 1 month: Complete new hire training, define key success metrics, acclimate to daily responsibilities by shadowing, learn go-to-market messaging and value propositions, learn the existing customer sales process, and complete demo and written certification.
• Within 3 months: Become fully ramped, manage a strong pipeline of qualified leads, build relationships with key stakeholders, meet and exceed metrics, and conduct active customer research to become a trusted advisor.
• Within 6 months: Consistently meet and exceed activity goals to build a fruitful pipeline and achieve quota attainment, become a Sprout Social and social media expert.
• Within 12 months: Consistently meet and exceed metrics, step up as a leader to share best practices, and act upon peer and customer feedback.

Benefits Program

• Comprehensive Health & Wellness: Premium BCBSIL medical, dental, and vision insurance.
• Premium Mental Health Support: Full, free access to Modern Health.
• Retirement Savings: 401(k) plan with a 50% company match.
• Financial Security: 100% employer-paid Life and Disability insurance.
• Flexible Paid Time Off: Flexible PTO policy with additional company-wide Rest & Recharge days.
• Paid Parental Leave: Up to 16 weeks of paid leave.
• Annual Lifestyle Stipend: $1,000 USD annual Lifestyle Spending Account.
• Work From Home Support: $550 USD one-time stipend and a monthly $50 USD internet stipend.
• Giving Back: 16 hours of paid volunteer time annually and a $100 annual match for charitable donations.
• Additional Financial Perks: Pre-tax commuter benefits, subsidized child/eldercare, discounted pet insurance, and no-cost personalized financial wellness support.
• Office Environment: Office in Chicago’s Loop.

Compensation

• Current hiring range: $94,400 – $118,000 OTE annually.
• OTE is the sum of base salary plus incentives at target performance.
• Geographic pay zones in the United States:
• Zone 1 (New York, California, Washington): $103,800 - $155,800
• Zone 2 (All other US states): $94,400 - $141,600