Inside Sales & Relationship Manager
NoBroker
Bengaluru0–3 yrs56m agovia Naukri
About the Role
NoBroker.com is India's leading brokerage-free property platform. We are looking for enthusiastic, confident, and target-oriented individuals to join our team as Customer Relationship Managers.
Key Responsibilities
- Act as relationship manager for Paid customers.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Identify and assess customers' needs to effectively upsell or cross-sell relevant products or services.
- Service customers in finding the right tenant / house as per their requirement.
- Dial outbound and attend inbound calls of customers and leads.
- Use internal tools and methods to provide the best possible service.
- Negotiate with leads on behalf of customers.
- Keep customers up-to-date on the progress of their account.
- Follow communication procedures, guidelines, and policies.
- Go the extra mile to provide excellent customer service.
Requirements & Tech Stack
- Basic computer knowledge and familiarity with MS Office.
Qualifications
- Strong verbal communication and interpersonal skills.
- Good convincing, negotiation, and problem-solving abilities.
- Proficiency in English and Hindi.
- Knowledge of regional languages is an advantage.
- Positive attitude, willingness to learn, and a customer-focused mindset.
- Ability to work in a target-driven sales environment.
- Freshers and recent graduates are welcome to apply.
Work Mode: Work From Office
Location: Bengaluru, Karnataka
Shift Timing: 10:00 AM - 7:00 PM
Working Days: 6 days per week with 1 rotational day off