Maintenance Unit Secretary (Clerical Assistant 2)

About the Role

Step into a meaningful role as a Maintenance Unit Secretary with the Department of Transportation, Maintenance and Traffic Unit. This position offers a chance to support important public services while building strong clerical skills. You will join a team that values accuracy, service, and steady growth. Your work will help keep essential operations running smoothly.

Description of Work

This position plays an important part in supporting communication, clerical accuracy, and customer service across the agency. You will help keep information organized and ensure that tasks move smoothly through the workflow.

Key Responsibilities

• Customer Support: Respond to incoming calls, gather needed information, and direct requests to the correct staff.
• Record Management: Maintain concerns in the Customer Care Center system and track follow up activities.
• Document Preparation: Type correspondence, reports, and other materials accurately and meet established deadlines.
• Quality Review: Proofread materials to ensure correct grammar, completeness, and compliance with agency rules.
• Calendar Coordination: Manage calendars for the Maintenance Services Manager and assigned managers.

Work Schedule and Additional Information

• Full-time employment, 37.5 hours per week.
• Work Hours: 8:30 AM to 4:30 PM, Monday-Friday, with a 30-minute lunch.
• Telework: Opportunity for part-time telework upon successful completion of the probationary period. Requires a securely configured high-speed internet connection and approved location within Pennsylvania. Option to report to the headquarters office in Montoursville if unable to telework. Telework availability is subject to change.
• Salary: Selected new Commonwealth employees begin at an annual salary of $36,831.00.
• Further communication regarding this position will be via email. Please check spam/junk folders.

Qualifications

Minimum Experience and Training Requirements

• Six months as a Clerical Assistant 1 (Commonwealth or equivalent Federal Government job title, as determined by the Office of Administration).
• Graduation from high school.
• An equivalent combination of experience and training.

Special Requirements (NSRs)

• Requires keyboarding skills to meet standards for speed and accuracy.
• Requires the ability to take and transcribe dictation.

Additional Requirements

• Must be able to perform essential job functions.

How to Apply

• Resumes, cover letters, and similar documents will not be reviewed. Eligibility must be provided on the application.
• Applications must be submitted by the posting closing date.
• Failure to comply with application requirements may lead to elimination from consideration.
• All application materials and interview responses must reflect the applicant’s own experience and qualifications. Generative AI tools may be used for preparation only; misrepresentation or falsification is not permitted.