Operations Executive

About the Role

Board360 is a growing education and training platform focused on global professional programs. We are looking for a motivated, organized, and detail-oriented Operations Executive to support our daily business operations and ensure the smooth execution of academic programs and administrative activities.

Role Overview

As an Operations Executive, you will be responsible for coordinating day-to-day operational activities, supporting student onboarding, maintaining records, scheduling training sessions, and ensuring effective communication across teams. This role is ideal for fresh graduates and professionals with up to two years of experience who want to build their careers in operations and coordination.

Key Responsibilities

• Manage day-to-day operational and administrative activities.
• Coordinate with internal teams, faculty, trainers, and mentors to ensure smooth execution of training programs.
• Assist with student onboarding, enrollment coordination, and query resolution.
• Schedule classes, training sessions, workshops, and other academic activities.
• Maintain and update student records, course data, attendance, and operational trackers.
• Prepare and update basic MIS reports using MS Excel or Google Sheets.
• Ensure timely communication with students and internal teams regarding schedules, updates, and program-related information.
• Support online and offline session coordination and maintain accurate session records.
• Assist with LMS/CMS updates, content uploads, and other digital operational tasks as required.
• Track assigned tasks and follow up to ensure timely completion.
• Coordinate with admissions, marketing, academic, and other internal teams to maintain an efficient workflow.

Qualifications

• Graduate in any discipline.
• Basic knowledge of MS Excel, MS Word, PowerPoint, and Google Sheets.
• Very good verbal and written communication skills in English.
• Good coordination, organizational, and time-management skills.
• Strong attention to detail and the ability to maintain accurate records.
• Ability to handle multiple tasks and meet deadlines.
• Comfortable using digital tools and learning new software or systems.
• Positive attitude, willingness to learn, and a proactive approach to work.