People Operations Coordinator

About the Role

TeRAM is seeking a People Operations Coordinator to build and run our People and operations functions at the ground level. You’ll own recruiting end to end, along with onboarding, policies, and culture. This is a hands-on builder role: you’ll drive day-to-day execution while designing scalable systems.

Key Responsibilities

Recruiting & Talent Acquisition

• Own the full recruiting process end to end: job specs and descriptions, postings, sourcing, screening, interview scheduling, and offers
• Manage relationships with external recruiters, including our Japan-based partner, and coordinate closely with hiring managers
• Deliver an exceptional candidate experience

Candidate Logistics & Operations

• Schedule interviews with the CEO and interview panel, and build smooth onsite days
• Book travel and arrange meals for visiting candidates
• Collect interviewer feedback, run debriefs, and complete reference checks
• Submit and track candidate travel expenses
• Prepare offer letters and send offer packages through DocuSign
• Own and manage our applicant tracking system (ATS): job postings, candidate pipelines, interview feedback, and hiring reports

Onboarding & Offboarding

• Run onboarding end to end on a set timeline, ensuring new hires have equipment, accounts, and a Day 1 agenda
• Send welcome communications from the CEO and coordinate Day 1 introductions
• Order laptops and equipment, and coordinate IT setup with our partner
• Prepare desks, building access, and business cards for new team members
• Coordinate payroll setup, I-9s, and 401(k) with our payroll provider
• Coordinate stock grant paperwork with leadership and our equity platform
• Support international hires, including our growing team in Taiwan
• Check in with new hires during their first week
• Manage offboarding: final pay, equipment and building access, system and company card shutoff, and exit paperwork

People Operations

• Manage HRIS, employee records, and HR documentation
• Keep executed offers, agreements, and employee files organized, along with hiring trackers, org lists, and distribution lists
• Serve as the go-to contact for employee questions and time-off requests
• Maintain HR policies, the employee handbook, and compliance with California employment law

Culture & Employee Experience

• Build an engaged, connected in-office community and team traditions
• Act as a trusted, approachable resource for employee questions and concerns
• Support performance reviews, recognition, and career development

Process & AI-Driven Efficiency

• Leverage AI tools to automate and streamline recruiting and HR workflows
• Build scalable, well-documented processes as TeRAM grows
• Track key people metrics and share insights with the CEO and leadership

Core Competencies

• People-First Mindset: Approachable and genuinely invested in others, you build trust quickly.
• Strong Common Sense: Think practically, ask good questions, and follow through on the details.
• Eager to Learn & Grow: Handle sensitive matters with discretion and want to grow.
• AI-Forward Mindset: An early adopter who sees AI as a force multiplier; curious and enthusiastic about new tools. Self-directed and comfortable with ambiguity.

Desired Qualifications

• Bachelor’s degree (BA/BS)
• Fluent in AI tools and eager to apply them to People workflows
• Thoughtful, positive, and an excellent communicator
• 0–3 years of experience in People Operations, HR, recruiting, or a related area; internships count
• Hands-on experience with full-cycle recruiting, benefits administration, and HRIS tools
• Working knowledge of California employment law
• Experience with ADP, DocuSign, Carta, or Microsoft 365 a plus