Sales Development Representative

About the Role

StarRez is seeking a motivated and enthusiastic Sales Development Representative (SDR). This role is responsible for generating pipeline and accelerating business growth.

• Work Location: Remote, US
• Travel: 5% (estimated)
• Compensation Structure: Base salary + bonus/commission plan.
• Reporting Structure: Reports to the Director, Sales Development.

Key Responsibilities

• Research accounts and contacts in the higher education and student property markets to understand roles, challenges, and goals.
• Craft and send personalized prospecting emails to engage ideal customers.
• Make outbound phone calls and build rapport with prospective customers.
• Utilize Salesforce, Gong Engage, cold calling, social media, LinkedIn Sales Navigator, email, and referrals to connect with potential leads.
• Set up meetings or calls between qualified prospects and Account Executives.
• Understand StarRez products, solutions, value propositions, and customer pain points.
• Overcome objections and stay informed on competitive offerings and market trends.
• Collaborate with Sales, Marketing, and Enablement teams to align on outreach strategies and messaging.
• Meet or exceed monthly goals for pipeline generation, bookings sourced, and outreach activity.
• Report regularly to leadership on progress through weekly and monthly updates, team meetings, and huddles.
• Identify opportunities to improve tools, suggest new technologies, and refine workflows to increase results.
• Continuously update outreach approach, experimenting with new tactics to drive performance.

Requirements & Tech Stack

• Salesforce
• Gong Engage
• LinkedIn Sales Navigator
• Cold calling
• Social media
• Email
• Referrals
• Microsoft Office (Excel, Word, PowerPoint)
• Potentially AI-powered tools

Qualifications

• Interest in sales or customer-facing roles.
• Strong verbal and written communication skills.
• Comfortable making outbound calls and engaging via email and social channels.
• Self-motivated, disciplined, and able to work independently in a remote setting.
• Strong organizational skills; able to manage priorities and meet deadlines.
• Coachable, eager to learn, and open to feedback.
• Positive attitude and team-oriented mindset.
• Preferred: Experience in higher education or student housing environments.
• Preferred: 1+ year in B2B sales, cold calling, or lead generation.
• Preferred: Familiarity with Salesforce, Gong, Sales Navigator, or other Sales Engagement tools.
• Preferred: Exposure to StarRez software or similar platforms.
• Preferred: Understanding of the student lifecycle or PropTech industry.
• Preferred: Process-driven and structured in your work.
• Preferred: Experience leveraging AI-powered tools to enhance prospecting, research, outreach, and efficiency.
• Preferred: Desire to grow a career in SaaS sales.