Analyst
eClerx
Navi Mumbai0–2 yrs1h agovia Naukri
About the Role
The candidate must possess functional knowledge of the travel operations.
Key Responsibilities
- Assist in day-to-day travel admin coordination and operations.
- Arrange employee/client stay at Guesthouse or hotels as per Travel Requests (TRs).
- Arrange cars for employee/client and monitor vendor service.
- Weekly inspection of Guesthouse and conduct employee feedback.
- Assist to process Travel Request and complete its status in travelportal.
- Assist team to process documents like covering/invitation letters for Visa processing.
- Assist travellers with Forex and Insurance requirements.
- Coordinate with eClerx authorized travel agency to process flight bookings for travellers.
- Monitor issuance of boarding pass to all travellers.
- Administer and review travel service contracts.
Requirements & Tech Stack
- MS Office exposure.
- Customer service orientation and good communication skills.
- Sense of ownership is a must.
- Flexible in working hours to accommodate work requirements.
Qualifications
- Bachelor's degree.
- Ability to be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction.
- Ideas must be clearly and concisely articulated and conveyed, verbally and in writing.