Field Service Technician, Entry

About the Role

Entry-level position that assists in the running of one or more compression jobs with responsibility for the operation of compressor packages and equipment, including rentals. Provides feedback for the development of the location’s operating policies, and material forecasts for assigned units. Has entry-level diagnostic and repair skills. May assist other field positions on occasion.

Key Responsibilities

• Performs job activities in a manner consistent with Kodiak’s procedures/protocols, goals, and objectives.
• Troubleshoots basic issues and consistently builds troubleshooting skill sets both on the job and through classroom training.
• Attends and participates in all HSE meetings and ensures adherence to all HSE protocols.
• Analyzes job parts and supply inventory to effectively communicate needs with Supply Chain.
• Maintains customer relationships.
• Takes corrective actions, with assistance if necessary, to ensure guaranteed 98% or better mechanical availability of equipment.
• Maintains assigned units in a clean and presentable condition.
• Completes required reports and actions per area operating procedures/policies.
• Provides 24/7 coverage.
• Works overtime and is available for on-call rotations, including work after regular hours, weekends, and holidays.
• Performs additional tasks as assigned.

Requirements & Tech Stack

• High School Diploma or equivalent - required.
• Some knowledge in gas processes and the mechanics of motor compressors (Waukesha, Ariel, Caterpillar, etc.).
• 1-year compression process, production, and equipment related experience and/or training.
• Electrical Troubleshooting skills.
• Possesses basic knowledge of compressor packages, including some components and systems.
• Working knowledge of relevant HSE procedures and regulations.
• Microsoft Office Suite (Excel, Word, Outlook).
• Ability to read, write, speak, and understand English.
• Valid Driver’s License, with Motor Vehicle Record (MVR) within acceptable parameters of Company Policy.

Qualifications

• Teamwork.
• Effective communication, both written and oral.
• Analytical capability.
• Strong mechanical aptitude.
• Self-motivation and self-control.
• Initiative.
• Planning and problem-solving.
• Customer focus.
• Successful completion of Kodiak’s Short Service Employee (SSE) program.

Preferred: OEM, Trade School, or comparable work experience in a related field/industry.

Physical Demands

• Requires operation of heavy equipment.
• Requires standing for up to 75% of the time.
• Requires sitting for up to 25% of the time.
• Requires climbing ladders or stairs to inspect, repair, and paint equipment; must maintain balance without assistance.
• Ability to communicate and respond to coworkers, customers, and emergency cues/alarms, in person and on the telephone, including mobile devices.
• Ability to frequently lift at least 10 pounds; infrequent lifting of > 50 lbs.
• Exposure to high noise environments (>85dbA) will occur with ear protection.
• Potential, controlled, exposure to hazardous chemicals.
• Requires work in outdoor conditions, including extreme heat and cold.
• Requires moving and maintaining self in different positions (stoop, kneel, crouch, crawl) in various environments, including tight and confined spaces.
• Must wear all required PPE, including fire-retardant clothing, hard hats, face shields, hearing protection, safety glasses, and steel-toed boots.
• Requires frequent typing and use of computer and other office equipment.