Sales telecaller

About the Role

AMBIKA PROPERTIES is a real estate company operating in Delhi, India, focused on helping clients find suitable residential and commercial properties. This is a full-time, on-site Sales Telecaller role based in Delhi, India.

Key Responsibilities

• Make outbound calls to prospective clients.
• Respond to inbound inquiries.
• Explain available property options and related services.
• Maintain call records.
• Update lead information in internal systems.
• Follow up consistently to convert leads into site visits and sales.
• Coordinate with the sales team to schedule property viewings.
• Share accurate information about pricing and features.
• Support closing deals.
• Meet daily call targets.
• Handle customer questions professionally.
• Provide feedback on client needs and market trends to the management team.

Requirements & Tech Stack

• Calling tools
• CRM or spreadsheets

Qualifications

• Strong communication and interpersonal skills, including clear spoken English or Hindi and an ability to build rapport over the phone.
• Basic sales and negotiation skills, with an ability to handle objections and guide prospects toward property visits and closures.
• Customer service skills, including patience, active listening, and a problem-solving mindset.
• Basic computer literacy.
• Relevant experience in telecalling, telesales, or real estate sales is preferred.
• Willingness to learn about local property markets.
• Ability to work on-site in Delhi.
• Ability to meet daily and monthly targets.
• Ability to collaborate with the broader sales team in a professional manner.
• Minimum educational qualification of high school completion.
• A diploma or degree in business, marketing, or a related field is an advantage.