Digital Workplace Experience Intern

About the Role

Legends Global is seeking a Digital Workplace Experience Intern to join the Information Technology department. This is an hourly, part-time position (20-25 hours per week) requiring full on-site presence.

Key Responsibilities

• Analyze end-user technology experience by developing user personas and mapping employee technology journeys across systems and platforms.
• Identify opportunities to improve digital workplace interactions, focusing on usability, accessibility, and overall user satisfaction.
• Support optimization of multi-channel support intake, including ticketing systems, chat, and self-service tools.
• Collaborate with cross-functional teams to enhance self-service workflows and streamline the end-user support experience.

Qualifications

• Currently pursuing or recently completing a bachelor's or master's degree in Data Analytics, Business Analytics, Computer Science, Economics, Engineering, or a related field.
• Internship or project-based experience working with data, analytics, AI tools, or business strategy.
• Strong interest in enterprise analytics, applied AI, and using data to drive operational decision-making.
• Analytical and problem-solving mindset with the ability to break down complex, loosely defined problems.
• Ability to present insights clearly to technical and non-technical audiences.
• Experience working with relational databases.

Working Conditions

• Location: On-site – Frisco, TX or Conshohocken, PA
• Requires full on-site presence at a corporate headquarters.
• Expected schedule: 20–25 hours per week.