Sales office credit card

About the Role

This is a full-time, on-site role based in New Delhi for a Sales Office Credit Card position at HDFC Bank.

Key Responsibilities

• Driving credit card sales by engaging with walk-in and referred customers.
• Explaining product features and recommending suitable card options.
• Processing applications.
• Coordinating with back-office teams for documentation and verification.
• Ensuring timely activation of cards.
• Maintaining accurate records.
• Following compliance and KYC guidelines.
• Meeting assigned sales and quality targets.
• Providing responsive customer service.
• Resolving queries related to credit cards.
• Actively participating in branch-level marketing and promotional activities.

Requirements & Tech Stack

• Bachelor’s degree in any discipline or equivalent.
• Strong Communication and interpersonal skills.
• Sales and Sales Management experience.
• Customer Service skills.
• Back Office Operations skills.
• Knowledge of retail banking products, especially credit cards.
• Familiarity with KYC and regulatory requirements.
• Ability to work in a fast-paced branch environment with strong attention to detail.
• Basic computer proficiency.
• Goal-oriented mindset.
• Willingness to learn, adapt to processes, and collaborate.

Prior banking or financial services experience preferred.