Pharmacy Intern, Grad

About the Role

At CVS Health, Graduate Pharmacy Interns play a critical role in supporting pharmacy teams to deliver on our brand promise while developing their own skills in preparation for increasing responsibility. This role allows you to apply your didactic learning from pharmacy school into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor and District Leader, you will complete a comprehensive training roadmap within 120 days of graduation.

Key Responsibilities

• Apply didactic learning from pharmacy school and pharmacy practice into real-world practice.
• Complete a comprehensive training roadmap within 120 days of graduation, designed to further your knowledge of store, district, and regional operations.
• Deepen understanding of patient safety and error prevention, quality assurance drug utilization review (DUR), pharmacy professional standards such as corresponding responsibility and red flag detection.
• Assist the pharmacy team to ensure that pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately, and caring service that exceeds patient expectations is provided.
• Learn to operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication.
• Demonstrate empathy and genuine care in all customer and colleague interactions, contributing to a safe and inclusive culture.
• Support the management, oversight, and operations within the pharmacy.
• Follow all company SOPs at each workstation to help Pharmacists and Technicians manage and improve patient health.
• Follow pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment.
• Contribute to positive patient experiences by showing empathy and genuine care, creating heartfelt and personalized moments.
• Keep patients healthy by offering immunizations and other services.
• Demonstrate compassionate care by solving or escalating patient problems.
• Offer to counsel, field medical questions, and solicit information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from the prescriber and call the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities, as permitted by law, such as putting away medication deliveries and completing cycle counts, returns-to-stocks, and waiting bin inventories.
• Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, contributing to a safe, inclusive, and engaging team dynamic; voluntarily travel to stores as needed.
• Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles.
• Comply with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security.
• Deliver additional patient health care services (e.g., immunizations, point-of-care testing, and staffing offsite clinics), where allowable by law and supported by required training and certification.

Immunization Support (where permissible):

• Complete additional licensure and training to obtain Technician Immunizer status.
• Prepare and administer vaccines.
• Educate patients about vaccines and obtain informed consent.
• Monitor for and respond to adverse reactions; report adverse reaction events per public health requirements.
• Review and collect patient information; track and document for each applicable patient.

Requirements & Tech Stack

• PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including weekends.
• Ability to complete required training within designated timeframe.
• Ability to concentrate on a task over a period of time.
• Ability to pivot quickly from one task to another.
• Ability to confirm prescription information and label accuracy.
• Actively look for ways to help people in a friendly manner.
• Notice and understand patients’ reactions, and respond appropriately.
• Use and understand verbal and written communication.
• Utilize active listening.
• Ability to use math to solve problems related to prescription fulfillment.
• Identify challenging interactions and choose the best course of action.
• Be mobile and remain upright for extended periods.
• Lift, scan, and bag items.
• Reach overhead; stretch or reach out with the body, arms, and/or legs.
• Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers.
• Extend hand(s) and arm(s) in multiple directions.
• Control precision; quickly adjust machines to exact positions.
• Stoop to a considerable degree, requiring full use of the lower extremities and back muscles.
• Close visual acuity for various activities.
• Occasionally lift up to 20 lbs and/or exert up to 20 lbs of force; Frequently lift up to 10 lbs and/or exert up to 10 lbs of force.
• Express or exchange ideas by means of spoken word.
• Ability to receive detailed information through oral communication.

Qualifications

• PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health.
• Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines. Failure to obtain required Pharmacist licensure within 120 days of graduation will result in separation of employment.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• 1+ years of related work experience in pharmacy, retail, medical, or customer service setting (Preferred)
• Ability to become immunization certified (Preferred)
• Ability to work in home store and across the market in other locations (Preferred)
• Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.) (Preferred)

Pay Range

$23.75 - $42.00

Benefits

This part-time position is eligible for a range of benefits and programs that support physical, emotional, and financial well-being, including dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.