Cloud Account Executive
SalesForce-ad
Gurgaon, Haryana, India1h agovia LinkedIn
About the Role
As a Cloud Account Executive within the Service Cloud team, you will be responsible for selling the world’s #1 platform application for Service. You will work in partnership with existing account owners and will carry quota for Service Cloud product sales. You will formulate and implement a Service Cloud sales strategy within an assigned region, drive revenue growth by penetrating the current customer base, and developing new customers.
Key Responsibilities
- Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.
- Collaborate with customers on the Salesforce Service Cloud to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations.
- Contribute to business growth in a fast-paced, collaborative atmosphere.
- Develop and implement successful Service & Support sales campaigns for clients' contact/call/service centers.
- Personally create new leads from prospecting efforts and assist others to thoroughly qualify leads & sales opportunities.
- Leverage business from new & established relationships.
- Strategize, negotiate & close business.
- Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business as related to their contact center needs.
Requirements & Tech Stack
- Salesforce Service Cloud
- Service & Support sales experience
- Experience in developing and implementing sales campaigns
- Experience in prospecting and qualifying leads
- Experience in strategizing, negotiating, and closing business
- Experience in managing a full sales cycle
- Understanding of contact center needs