Logistics Coordinator

About the Role

ZDF Solutions is seeking proactive and detail-oriented Logistics Coordinators to support U.S. freight and dispatch operations.

Key Responsibilities

• Coordinate and track U.S. import/export container, FTL and LTL shipments.
• Monitor shipment ETA, availability, LFD, pickup, delivery, and empty-return deadlines.
• Coordinate with approved carriers/drivers for dispatch, pickup, and delivery.
• Track live shipments and proactively address delays, missed deliveries, or operational risks.
• Verify PODs, rate confirmations, invoices, gate-out/empty-return documents, and other required shipment records.
• Maintain accurate and timely updates in the operational system/Dispatcher Book.
• Coordinate with Customer Service, Appointment/Inbound, Carrier Management, and Operations teams as required.
• Ensure proper handover and monitoring of scheduled after-hours/weekend shipments.

Requirements & Tech Stack

• Good spoken and written English communication.
• Comfortable with calls, emails, spreadsheets, and online systems.
• Strong attention to detail, follow-up, and problem-solving skills.
• Ability to prioritize multiple shipments and work under operational deadlines.
• Willingness to learn U.S. logistics, freight, and dispatch processes.
• Responsible, organized, and comfortable taking ownership of assigned shipments.

Qualifications

• Freshers and experienced candidates may apply.
• Prior U.S. logistics/dispatch experience is not required; training will be provided.
• Freshers with strong communication, learning ability, accuracy, and a responsible attitude are encouraged to apply.

Work Schedule: Full-time, U.S.-aligned shift. Candidates must be comfortable working evening/night hours in India.

Shift timing may vary depending on EST/CST/PST assignment and U.S. Daylight Saving Time.