Auto Adjuster Tec Analyst II
Allstate India
Pune Division, Maharashtra, India0–2 yrs6m agovia LinkedIn
About the Role
Under general supervision, the Analyst II is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates basic and occasionally moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use.
Key Responsibilities
- Negotiates and settles basic and occasionally moderately complex claims in accordance with business unit best practices
- Initiates system generated checks and pays appropriate parties
- Processes claims payments
- Evaluates diminished value in a basic or occasionally moderately complex claim
- Conditions vehicles
- Prepares, reviews, reconciles, and/or approves supplements
- Prepares damage estimates and locates parts for basic and occasionally moderately complex claims
- Investigates basic and occasionally moderately complex files, reviews damage, take photos, and determines reparability or total loss
- Documents a claim file with notes, evaluations, and decision-making process
- Summarizes documents and enters into claim system notes
Requirements & Tech Stack
Primary Skills:
- Damage Assessment
- Documentations
- Estimatics
- Fraud Investigations
Qualifications
Education:
- 4 year Bachelors Degree (Preferred)
Experience:
- 0-2 years experience (Preferred)
Education & Experience (in lieu):
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Supervisory Responsibilities:
- This job does not have supervisory duties.
Shift Time:
- Shift A (India)