International Voice Process
Trinity SkillWorks Private Limited
Kochi, Kerala, IndiaFresher58m agovia LinkedIn
About the Role
- Job Title: International Voice Process
- Company: Trinity SkillWorks Private Limited
- Location: Kochi
- Salary Package: ₹2.75 – ₹3.5 LPA
- Shift: Rotational (Majorly Night Shift)
Key Responsibilities
- Handle inbound customer calls and provide timely resolutions
- Understand client concerns and ensure accurate assistance
- Maintain service quality and meet performance metrics
- Deliver a seamless customer experience through effective communication
Qualifications
- Graduates from any discipline
- Strong verbal communication skills (CEFR-B2 preferred)
- Quick learner with problem-solving mindset
- Comfortable working in rotational/night shifts
- Candidates available for immediate joining will be given preference