Sales Development Representative I

About the Role

As a Sales Development Representative, you'll help drive Tosca's growth by identifying and engaging prospective customers, qualifying sales opportunities, and supporting the development of a healthy sales pipeline. You'll work closely with Marketing and Commercial Sales to connect with potential customers, understand their business needs, and schedule meetings for the sales team.

Key Responsibilities

• Engage and qualify inbound leads generated through marketing campaigns.
• Conduct outbound prospecting through phone, email, LinkedIn, and other channels.
• Identify customer needs, challenges, and business opportunities through effective discovery conversations.
• Build and nurture relationships with prospective customers across target industries.
• Schedule qualified meetings and ensure smooth handoff of opportunities to the Commercial Sales team.
• Maintain accurate customer, activity, and opportunity data within Salesforce.
• Leverage sales technology and data insights to improve outreach effectiveness and conversion rates.
• Collaborate with Marketing, Sales, Customer Experience, and Data & Insights teams to drive pipeline growth.
• Track progress against activity, meeting, and pipeline generation goals.
• Share customer feedback and market insights to support continuous improvement and business growth.

Requirements & Tech Stack

• Strong verbal and written communication skills.
• Natural curiosity with the ability to ask questions, listen, and learn about prospective customers' needs.
• Positive attitude, strong work ethic, and willingness to learn.
• Self-motivated, organized, and able to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to maintaining accurate customer and activity records.
• Comfortable learning and using technology, including Salesforce, LinkedIn, and other sales enablement tools.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
• 0-2 years of experience in sales development, inside sales, marketing, customer service, or another customer-facing role.
• Experience with Salesforce or other CRM platforms is a plus.