Clinical Business Analyst Level I

About the Role

Under varying levels of direction and expertise, is responsible for the on-going assessment, design, development and implementation of system-wide clinical systems.

Key Responsibilities

• Analyze and document business requirements and processes.
• Communicate requirements to technical personnel through the construction of basic conceptual data, process models, flowcharts, and technical specifications.
• Interview end users, stakeholders, and project sponsors to assess business and clinical needs.
• Create business, functional, and technical requirements documents based on captured data and departmental protocol/standards.
• Convert information gathered into specific details including data sources, data and user types, interface components, interface navigation needs, reporting needs, and administrative system needs.
• Define external interfaces, constraints, quality issues, and other non-functional requirements.
• Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements, and assist in developing solutions.
• Partner with project managers to complete requirements documentation in accordance with project schedules.
• Plan, organize, facilitate, and lead meetings and workgroups, and oversee and execute follow-up activities.
• Ensure software development team accounts for all defined technical requirements in coordination with the quality assurance team.
• Ensure that all quality standards comply with internal policies and industry standards.
• Document changes to baseline requirements through standard change control processes.
• Document software test plans, technical requirements, release notes, user and training guidelines, and other materials.
• Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with other team leaders.
• Perform end user and application support functions, including problem-solving and resolution of application function defects.
• Provide systems and application training.
• Develop and execute project presentations.
• Participate in special projects as required.
• Provide training to and serve as a mentor for junior clinical business analysts and/or other appropriate project team members.
• Manage and evaluate work products for assigned team members.
• Participate in the development of various departmental training initiatives.
• Interview junior clinical business analysts and/or other appropriate project team members.

Requirements & Tech Stack

• Ability to collect and transform large quantities of information into meaningful business requirements.
• Ability to develop and modify requirements documentation for the design and implementation of clinical information systems.
• Ability to critically evaluate information from various sources.
• Ability to distinguish user needs from actual business needs.
• Ability to partner with business users, project managers, programmers, consultants, and IT leadership in optimizing the scope, benefits, and risks of actual and proposed projects.
• Ability to assist in managing stakeholder expectations.
• Knowledge of various software packages.
• Data entry skills.
• Knowledge of basic anatomy.
• ICD 10 coding.
• E codes.
• Injury Severity Scoring.
• Probability of Survivability.
• Understanding of quality assurance and performance improvement.
• Experience with data collection, analysis, and report writing.

Qualifications

• A Masters degree or advanced clinical degree from an accredited college or university; OR
• A Baccalaureate degree from an accredited college or university and one (1) year of experience gathering and documenting business, clinical, and/or functional requirements for software applications development and implementation in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics, or related area; OR, one (1) year of experience in a relevant clinical and/or healthcare administration role/function; OR
• A satisfactory combination of education, training, and experience.
• Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one (1) year.