Food Court Barista, Giants Ridge
Guest Services, Inc.
About the Role
The Food Court Barista at Giants Ridge, managed by Guest Services, provides friendly and efficient service to guests. This role prepares and serves beverages, operates the point-of-sale system, and maintains cleanliness within the food court and dining area. The position is key to ensuring a positive guest experience through excellent customer service and attention to detail. The Barista handles food, stocking, and general upkeep, but does not perform grill or fryer cooking.
Key Responsibilities
- Greets guests warmly, answers questions, and provides menu information.
- Prepares and serves specialty coffee drinks.
- Operates the point-of-sale (POS) system, processes transactions, and handles cash reconciliation.
- Maintains a clean and organized work environment, including wiping tables/chairs, clearing floors, and emptying trash.
- Stocks and replenishes food court items, monitors inventory, and communicates supply needs.
- Follows all food safety and sanitation guidelines.
- Assists with food court setup and closing.
- Maintains a professional and team-oriented attitude in a fast-paced environment.
- Performs other duties as assigned.
Requirements & Tech Stack
- Point-of-sale (POS) system
- Beverage dispensing machines
Qualifications
- High school diploma/G.E.D. equivalent preferred.
- Previous experience in food service or customer service preferred.
- Basic knowledge of food handling and sanitation practices.
- Strong customer service skills with a proactive approach.
- Ability to follow instructions and multitask efficiently.
- Ability to operate a point-of-sale (POS) system, including handling monetary transactions and deposits.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Physical ability to move about, bend, lift, carry, reach, stand for the entire workday, and climb steps.
- Ability to withstand temperature extremes.
- Ability to consistently communicate and receive verbal communication in a fast-paced environment.
Experience operating a point-of-sale system and handling cash transactions is a plus.
Dependable, team-oriented, and willing to learn.