Front Desk Receptionist

About the Role

The Front Desk Receptionist at Venzoraa will serve as the first point of contact for visitors, clients, and callers, ensuring a professional and welcoming experience. This is a full-time, on-site role based at Venzoraa’s office in Surat, requiring consistent presence at the front desk during business hours.

Key Responsibilities

• Greeting guests
• Answering and directing phone calls
• Managing inquiries
• Maintaining a tidy and organized reception area
• Handling basic clerical tasks such as managing appointment schedules
• Updating visitor logs
• Assisting with correspondence
• Coordinating with internal teams when needed

Requirements & Tech Stack

• Receptionist Duties and Clerical Skills, including managing front desk operations, appointments, and basic administrative tasks.
• Excellent Communication skills, both verbal and written, to interact effectively with customers, colleagues, and vendors.
• Professional Customer Service skills to provide a courteous, helpful, and solution-oriented experience to all visitors and callers.
• Proper Phone Etiquette, including handling calls promptly, routing inquiries correctly, and recording accurate messages.
• Attention to detail, reliability, and the ability to multitask in a fast-paced environment.
• Basic computer proficiency (email, word processing, and scheduling tools).

Qualifications

• Prior experience in a receptionist or front office role, preferably in retail or luxury goods, is an advantage.
• Minimum high school diploma or equivalent; additional training in office administration or customer service is beneficial.