Central Service Coordinator, Pronto
Larsen & Toubro
Greater Chennai Area1d agovia LinkedIn
About the Role
Central Service Coordinator for Pronto.
Key Responsibilities
- Coordinate and follow-up with subsequent stakeholders for on-time approvals.
- Ensure FIFO approach to address requests received on each submodule of the Pronto module.
- Refer dashboard to track the status of pending and executed requests.
- Ensure compliance to defined Pronto guidelines, policies, and procedures.
- Develop skills to work on multiple submodules.
- Maintain effective and efficient work processes and procedures complying with SLA requirements.
- Meet deadlines and KPIs.
- Coordinate with the project team for the timely completion of document processing.
- Coordinate within the team to prioritize and complete document processing on time.
- Coordinate with the system team and development team to sort out issues raised during document processing.