Grocery Associate FT

About the Role

Assists the department manager in reaching sales and profit goals established for the department.

Key Responsibilities

• Service (70%)
• Creates an environment that enables customers to feel welcome, important, and appreciated to help build and retain customer confidence and loyalty.
• Ensures the department is merchandised per plan.
• Delivers daily conditions that meet the company's expectations for at shelf product availability, freshness, product rotation, inventory levels, stocking (including maintaining POG integrity and shelf price tags/signage), ordering, and cooler/freezer conditioning.
• Offers customers assistance in finding or suggesting product.
• Replenishes product throughout the store.
• Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions.
• Provides fresh and appealing products, courteous, knowledgeable, and prompt service.
• Leadership (10%)
• Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job-specific information.
• Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.
• Financial (10%)
• Maintains an awareness of inventory/stocking conditions and reports any discrepancies.
• Reviews/inspects products for quality and freshness and takes appropriate action with those items.
• Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperature logs per policy.
• Compliance/Safety (10%)
• Ensures company standards for safety, proper food handling practices, sanitation, and productivity are maintained.
• Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA), Country of Origin Labeling (COOL), and Department of Agriculture (DOA).
• Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access.
• Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management.
• Notifies management of customer or employee accidents.
• Reports all safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Ensures adherence to wage and hour policies and regulations.
• Cultivates a culture of safety within the store.
• Ensures self and all associates are working safely and have received necessary safety training.
• Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment (PPE) is available and utilized by all associates executing tasks within the department, as required.
• Ensures equipment is in good repair; reports and assists with remediation (e.g., lock out/tag out of equipment) of safety hazards within the department.

Requirements & Tech Stack

• Required Equipment:
• Cleaning supplies and equipment
• General office equipment
• Register
• Pricing gun
• Scales
• Scanner
• Various material handling equipment (e.g., racks, carts, pallet jacks, shopping carts)
• Preferred Equipment:
• Baler/compactor
• Box cutter
• Personal Protective Equipment:
• Goggles
• Gloves
• Back Brace
• Physical Demands:
• Regularly required to stand or walk on various types of flooring.
• Utilize manual dexterity, talk, see, hear, smell.
• Perform repetitive movements with both hands and/or both feet.
• Frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights.
• Occasionally required to sit, balance, stoop, kneel, crouch, and climb up to 30 ft.
• Pulling Requirement: 250 lbs.
• Lifting Requirement: 50 lbs.
• Working Conditions:
• May be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions.
• Safety Risk Factors:
• Frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment, and be exposed to sharp objects.
• Occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions, and other toxins.
• Shifts: Varied shifts.

Qualifications

• Must be 16 years of age or older.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• Strong customer service skills.
• Exceptional interpersonal, motivational, and communication skills.
• High School / GED (Preferred).
• Spanish (Preferred Language).

Additional Notes for Associates Under 18

• Restricted from the following activities: operating balers, operating compactors, using ladders, using restricted powered equipment, using knives beyond approved safety tools, and any other activities restricted by applicable child labor laws.
• Must comply with minor work hour restrictions detailed in applicable child labor laws and The Winn-Dixie Company's Minor Employment Policy.