Product Designer/Business Analyst

Key Responsibilities

• Requirements Management
• Independently elicit, analyse, and document business/functional requirements for assigned initiatives.
• Translate business needs into clear specifications, user stories, and acceptance criteria.
• Stakeholder Engagement
• Serve as a primary point of contact between business units and technical/IT teams.
• Facilitate workshops, requirement walkthroughs, and status reviews with stakeholders.
• Process & Solution Analysis
• Analyse current business processes and recommend improvements, including automation and AI-enabled solutions.
• Support solution design discussions and validate feasibility with technical teams.
• Data Analysis & Insights
• Perform data analysis to support decision-making; build reports/dashboards using tools like Power BI/Excel.
• Apply AI/analytics tools to identify trends and generate actionable insights.
• Project & Delivery Support
• Manage BA deliverables within project timelines; track risks/issues related to requirements.
• Lead UAT planning and execution, ensuring solutions meet business needs.
• Governance & Documentation
• Ensure documentation meets Ford's audit, compliance, and quality standards.
• Maintain traceability between requirements, design, and testing.
• Mentorship & Collaboration
• Provide guidance to entry-level analysts.
• Collaborate cross-functionally across regions/teams as needed.

Requirements & Tech Stack

• Strong stakeholder management, communication, and facilitation skills.
• Proficiency in Excel, Power BI, SQL, Visio, JIRA, and AI-assisted productivity tools.
• Solid understanding of business process modelling, agile/waterfall methodologies.
• Ability to work independently and manage multiple priorities.

Qualifications

• Strong analytical and critical-thinking mindset.
• Proactive, self-driven, and solution-oriented.
• Comfortable adopting and championing AI tools to improve efficiency.