Ecommerce Specialist
Boon
Gurugram, Haryana, India5h agovia LinkedIn
About the Role
The Ecommerce Specialist is a full-time, on-site role based in Gurugram, responsible for driving online sales and optimizing Boon’s digital commerce presence.
Key Responsibilities
- Manage product listings, pricing, and promotions across marketplaces and the brand’s own website.
- Ensure accurate content, compelling visuals, and strong merchandising.
- Monitor daily performance metrics, analyze traffic and conversion data, and recommend actions to improve customer journeys and revenue.
- Coordinate with marketing for campaigns.
- Align inventory and fulfillment with operations.
- Respond to platform-related customer queries.
- Ensure consistent brand representation across all ecommerce touchpoints.
- Track competitor activity.
- Implement best practices for SEO within product pages.
- Prepare regular performance reports for internal stakeholders.
Requirements & Tech Stack
- Strong E-Commerce skills, including marketplace management, product listing optimization, and familiarity with online retail platforms.
- Solid Analytical Skills to interpret data, track KPIs, and translate insights into actionable improvements.
- Effective Communication and Customer Service skills to collaborate with cross-functional teams and support online customers professionally.
- Sales-related skills, including understanding of digital sales funnels, upselling and cross-selling techniques, and revenue growth strategies.
- Proficiency with analytics tools (e.g., Google Analytics, marketplace dashboards).
- Comfort working with spreadsheets and reporting.
- Strong attention to detail.
Qualifications
- Prior experience in ecommerce or D2C brands is preferred.
- Educational background in Business, Marketing, Commerce, or a related field is preferred.
- Ability to work on-site in Gurugram.
- Alignment with Boon’s wellness-focused brand values.