Medical Assistant, Hidden Lake, Primary Care

About the Role

Under direct supervision, performs a variety of basic and routine patient care and clerical duties to assist medical providers in the care and treatment of patients. The primary function is to room patients and facilitate the provider schedule.

Key Responsibilities

• Complies with all Kaiser Permanente quality, safety, and emergency policies and procedures.
• Performs delegated medical functions as directed and within scope of practice (e.g., vision screening, ear irrigations, hearing tests, hematocrit, tonometry measurements, EKG tests, collecting throat, wound, and sputum specimens, and urine cultures).
• Supports physicians and other medical providers performing routine examination and treatment procedures.
• Performs routine clerical and reception duties, such as completing patient visit records, maintaining departmental logs, answering telephones and taking messages, checking in patients, and scheduling patient appointments.
• Orients and trains new employees; transports equipment or patients; stocks shelves; takes inventories; orders supplies.
• Demonstrates computer literacy for charting and reviewing in an automated medical record.
• Administers specific medications to identified patient age groups in identified departments.
• Prepares examination and treatment rooms by cleaning, stocking, and arranging supplies, equipment, and instruments.
• Prepares treatment rooms for special procedures using knowledge of sterile technique.
• Cleans, packages, and sterilizes reusable supplies and instruments.
• Reviews and communicates appointment schedules to physicians and other medical providers.
• Greets and escorts patients to examination or treatment rooms.
• Interviews patients to determine the reason for their visit.
• Takes patients’ vital signs (e.g., blood pressure, pulse, respiration, temperature, height, and weight).
• Records patient information in the medical record.
• Reports findings to appropriate personnel.
• Instructs or assists patients in preparation for scheduled procedures.
• Provides routine verbal and written instructions to patients.

Requirements & Tech Stack

• Demonstrated computer literacy for charting and reviewing in an automated medical record.
• Basic Life Support certification within 3 months of hire.
• Demonstrated customer service skills, customer focus abilities, and the ability to understand Kaiser Permanente customer needs.

Qualifications

• Successful completion of an accredited Medical Assistant program and a minimum of 120 hours of clinical experience.
• Copy of diploma and transcripts from program required OR letter from school attesting to successful completion of KPCO Medical Assistant Apprenticeship program.
• High School Diploma or General Education Diploma (GED) required.
• Basic Life Support (BLS) certification.

May be entitled to translation/bilingual, shift, or other wage premiums as governed by the applicable collective bargaining agreement.

Worker location must align with Kaiser Permanente's Authorized States policy.