SPE-HR Operations

Cognizant

Key Responsibilities

• Calculate monthly and quarterly commission payouts with high accuracy.
• Analyze sales performance data to track key metrics, identify trends, and provide actionable insights to sales leadership.
• Collaborate closely with Human Resources and Finance teams to ensure compensation plans align with company budgets and strategic goals.
• Perform daily administration and calculation of variable pay programs for the entire sales force, including monthly, quarterly, and annual commission payouts and bonuses.
• Cross-reference sales credits, attainment metrics, and closed deals against internal tracking and billing systems to eliminate payout errors.
• Maintain and update incentive compensation management software with new hire profiles, territory shifts, and updated quotas.
• Analyze performance data to evaluate the effectiveness of current incentive structures in driving desired sales behaviors.
• Run scenario models for proposed plans to forecast total spend and protect company margins.
• Build dashboards for leadership to track overall sales attainment trends and commission return on investment.
• Ensure strict compliance with financial controls.
• Maintain proper documentation for all plan exceptions.
• Draft official compensation plan terms and quota letters.
• Serve as the main point of contact for the sales team regarding their plan mechanics and commission statements.
• Research and resolve commission inquiries and discrepancies to maintain sales force trust and motivation.
• Conduct training sessions for new sales hires to help them understand variable pay calculations.

Requirements & Tech Stack

• Incentive compensation management software
• Sales performance data analysis
• Financial controls
• Scenario modeling
• Dashboard building
• Compensation plan drafting
• Commission statement resolution
• Variable pay program administration
• Sales attainment tracking
• Commission payout calculation