Business Solutions Analyst

About the Role

We are seeking a detail-oriented and analytical Business Solutions Analyst to support business operations, evaluate existing processes, gather business requirements, and recommend technology-driven solutions. The ideal candidate will collaborate with business stakeholders, project managers, and IT teams to identify operational challenges, improve workflows, and support the implementation of effective business solutions. This is an entry-level opportunity suitable for recent graduates and candidates with up to two years of experience in business analysis, information systems, data analysis, or related fields.

Key Responsibilities

• Gather, document, and analyze business requirements from stakeholders and end users.
• Evaluate existing business processes and identify opportunities for improvement.
• Assist in translating business requirements into functional specifications for technical teams.
• Prepare business requirement documents (BRDs), functional requirement documents (FRDs), process flows, and user stories.
• Collaborate with developers, QA analysts, project managers, and business teams to support solution development.
• Perform basic data analysis using Microsoft Excel and SQL to identify trends and support decision-making.
• Assist with User Acceptance Testing (UAT), test case preparation, defect tracking, and validation of system functionality.
• Maintain project documentation, meeting notes, status reports, and requirement traceability records.
• Support Agile/Scrum ceremonies, including sprint planning, daily stand-ups, and backlog reviews, as applicable.
• Monitor project progress and communicate issues, risks, and updates to relevant stakeholders.
• Assist with troubleshooting business application issues and coordinate resolutions with technical teams.
• Contribute to continuous improvement initiatives and ensure solutions align with business objectives.

Requirements & Tech Stack

• Business Analysis: Requirements gathering, gap analysis, process mapping, documentation.
• Data & Reporting: Microsoft Excel, basic SQL, reporting, data validation.
• Project Tools: Jira, Confluence, Microsoft Visio, Microsoft Office.
• Testing: UAT support, test case documentation, defect tracking.
• Methodologies: SDLC, Agile, Scrum, continuous process improvement.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Computer Science, Information Technology, Engineering, Finance, or a related field.
• 0–2 years of relevant professional experience; internships and academic projects may be considered.
• Basic understanding of business analysis methodologies and software development life cycle (SDLC).
• Familiarity with Microsoft Excel, Word, PowerPoint, and other documentation tools.
• Basic knowledge of SQL, data analysis, and reporting concepts.
• Understanding of business process mapping, workflow analysis, and requirements documentation.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent written and verbal communication skills.
• Ability to collaborate with cross-functional teams and manage multiple tasks effectively.
• Strong attention to detail and willingness to learn new technologies and business applications.

Preferred Qualifications

• Familiarity with Jira, Confluence, Microsoft Visio, Power BI, or similar tools.
• Basic knowledge of Agile and Scrum methodologies.
• Exposure to requirements gathering, process improvement, or software testing.
• Understanding of dashboards, KPIs, and business performance reporting.
• Knowledge of CRM, ERP, or other enterprise business applications.
• Relevant academic projects, internships, or entry-level certifications in business analysis.

Key Competencies

• Analytical thinking and problem-solving
• Stakeholder communication and collaboration
• Documentation and organizational skills
• Adaptability and eagerness to learn
• Time management and attention to detail
• Teamwork and professional communication

Candidates with a Master's degree and 0–2 years of experience are encouraged to apply.

Employers may consider relevant internships, coursework, certifications, and academic projects when evaluating entry-level candidates.