Dental Clinic Coordinator
Indiana University
About the Role
The Indiana University School of Dentistry seeks a Dental Clinic Coordinator. This position is posted at the Clinic Coordinator - Intermediate career level but may be filled at the Clinic Services Assistant - Foundational career level depending on the candidate's qualifications.
Key Responsibilities
- Schedules patient appointments to allow for effective treatment and patient care.
- Ensures proper staff resources are available to accommodate patient load.
- Answers phones and provides office information.
- Ensures compliance with appropriate policies, procedures, and regulations in clinics.
- Manages triage, complaints, and queries from patients and students and escalates issues when needed.
- Accepts payments, enters coding on patient accounts, processes billing, and assists with billing inquiries and discrepancies.
- Applies insurance benefits and authorizations appropriately to patient accounts to determine patient due amounts.
- Reconciles daily deposits and conducts closing procedures.
- Places prescription orders.
- Assists in clinic with other tasks as needed.
Requirements & Tech Stack
- Ability to effectively communicate.
- Ability to operate a computer and other standard office productivity equipment.
- Proficient communication skills.
- Maintains a high degree of professionalism.
- Demonstrates time management and priority setting skills.
- Demonstrates a high commitment to quality.
- Possesses flexibility to work in a fast-paced, dynamic environment.
- Highly thorough and dependable.
Qualifications
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Intermediate Career Level:
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Education: High school diploma or equivalent (such as HSED or GED).
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Work Experience: 1 year of medical office or related experience.
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Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
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Foundational Career Level:
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Education: 6 months of related experience.
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Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
Location & Schedule
- IU School of Dentistry, Indianapolis, Indiana
- In-person position
- Monday - Friday, 8 a.m. - 5 p.m.
Compensation
- $17 - $18.50 per hour based on experience