Partner Technical Sales Consultant

About the Role

BioCatch is seeking a Partner Technical Sales Consultant based in the United States to join its Sales organization, supporting the Partner division. This role is ideal for someone early in their career, with prior experience in a financial institution or SaaS company, ready to conduct discovery calls and demos, and grow into a broader pre-sales technical role. You will collaborate with sales, professional services, product management, and engineering teams to support the growth of BioCatch's partner business, with guidance available from senior Pre-Sales Consultants.

Key Responsibilities

• Support sales opportunities with partner prospects and customers by delivering demos and addressing product/technical questions and requirements.
• Build relationships with partner teams and establish credibility as a knowledgeable resource on fraud and financial crime risk solutions.
• Lead discovery calls with new partners, documenting partner needs, timelines, and dependencies with the Sales Executive.
• Assist with solution documentation in collaboration with the solution architect, escalating complex design questions as needed.
• Help partners and end customers understand BioCatch's role in their decision-making process.
• Scope technical solutions and draft project plans and timelines for new partners.
• Coordinate with professional services, delivery, and engineering teams to validate technical and commercial feasibility of proposed solutions.
• Secure technical commitments to advance opportunities towards a technical win.
• Support Proof of Concept (POC) execution for new partners, tracking progress against success criteria.
• Contribute to business case materials.
• Own sections of RFI/RFP responses, with review and support from senior colleagues.
• Support responses to customer InfoSec security questionnaires, in conjunction with the BioCatch technical team.
• Deliver training/upskilling sessions for partner resources.
• Stay current on emerging fraud and financial crime MOs, industry trends, and regulations.
• Contribute to competitor intelligence gathering.

Requirements & Tech Stack

• English (Fluent)
• 3+ years of experience at a financial institution, fintech, or SaaS company (internships, rotational programs, analyst roles, or similar customer-facing experience considered).
• Some direct customer-facing experience (pre-sales, client service, relationship management, support, or similar).
• Exposure to coding or technical projects (coursework, bootcamp, personal projects, or on-the-job).
• Comfortable running discovery conversations and delivering demos, or a clear aptitude and eagerness to develop these skills.
• Passion for working with innovative technology and an entrepreneurial attitude.
• Strong oral and written communication skills; ability to explain technical concepts to both technical and non-technical audiences.
• Good listening, analytical, and problem-solving skills.
• Ownership mindset; comfortable driving opportunities forward.
• Willingness to learn and apply sales methodologies like MEDDPICC.
• Foundational understanding of the fraud prevention, AML, or financial crime landscape.
• Technical awareness supporting sales conversations, including familiarity with:
• Cloud computing (Azure, AWS)
• Data types (CSV, XML, JSON)
• APIs
• Databases
• General understanding of security frameworks is a plus.
• Travel required approximately 10% of the time within North America.
• Location is flexible within the United States.