Oracle Fusion Product Hub / PLM expertise

About the Role

We are looking for an experienced IT Business Analyst with strong Oracle Fusion Product Hub / PLM expertise to support functional solution design, business process transformation, application support, and continuous improvement.

Key Responsibilities

• Partner with business stakeholders to understand requirements and translate them into effective Oracle Fusion Cloud solutions.
• Own functional analysis, solution design, configuration impact assessment, functional specifications, ticket triage, and UAT support.
• Configure, support, and continuously improve Oracle Fusion Product Hub / PLM and Item Master processes.
• Support Item Master activities including item classes, templates, UoM, lifecycle statuses, catalogs, and categories.
• Manage Item Extensible Flexfields (EFF), custom attributes, change orders, approval workflows, and product data governance.
• Support bulk item imports, import maps, controlled updates, matching rules, and data-quality processes.
• Understand product data publishing and downstream integration with Inventory, Procurement, Costing, Planning, Reporting, and related applications.
• Provide L2/L3 functional application support, root-cause analysis, incident resolution, and vendor coordination.
• Assess Oracle quarterly release impacts, develop test scenarios, support regression testing/UAT, and manage defects.
• Ensure solutions align with architecture, security, compliance, and data standards.
• Work closely with cross-functional teams including IAM, Data, Development, Cybersecurity, Infrastructure, and Integration.
• Prepare functional documentation, process guides, training materials, and support Key User enablement.

Requirements & Tech Stack

• Strong hands-on experience with Oracle Fusion Product Hub / PLM / Item Master.
• Good understanding of Product Master Data Management and governance.
• Experience with item classes, templates, UoM, item lifecycle, catalogs, categories, and EFFs.
• Experience with item imports, change orders, approvals, and data-quality controls.
• Strong business process analysis and process-mapping capabilities.
• Experience in stakeholder workshops, requirements gathering, and functional solution design.
• Knowledge of UAT, regression testing, defect management, and release/change management.
• Experience providing L2/L3 application support within ITIL-aligned processes.
• Good understanding of KPIs, reporting, reconciliation, and integration/data requirements.
• Strong communication, collaboration, stakeholder management, and problem-solving skills.

Candidates with strong experience across Oracle Fusion Product Hub, Oracle PLM, Product Information Management (PIM), Item Master, and Product/Master Data environments will be highly relevant.