Voice Process
Tech Mahindra
Hyderabad0–2 yrs1h agovia Naukri
Walk-in drive · 5 to 14 Nov · 11.30 AM - 1.30 PM
Divyashree Omega Block C 1st Floor Hitech City 500081 Map
This job at a glance
- Who can apply
- Freshers and up to 2 years
- Must know
- Customer serviceLead generationC
- Work
- On-site in Hyderabad
- Pay
- ₹2–3 LPA
- Skill demand
- Customer service32%Lead generation10%of 99 similar fresher jobs posted in India this week
- Listed
- 5 Nov 2026 · still open
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About the Role
- Associate Customer Support Voice position with opportunities for walk-ins.
- Location: Hyderabad.
- Employment Type: Permanent.
Salary
- Fresher: Approximately 16K take-home (2.56 LPA) for 12 months on paper.
- 12 Months BPO Experience: Approximately 18K take-home (2.87 LPA) for 24 months on paper.
- 24 Months BPO Experience: Approximately 21K take-home (3.21 LPA) for 24 months on paper.
Language Proficiency
- Mandatory: English & Hindi (90% volume).
- Preferred: Vernacular languages (Kannada, Tamil, Malayalam) (10% volume).
Qualifications & Applicant Specifications
- Undergraduate/Graduate in any discipline.
- Excellent Communication Skills: Well-articulated sentences, strong comprehension, expression, tone & pronunciation.
- Speech clarity, perfect diction, and fluency.
- Verbal: English & Hindi (primary).
- SVAR: 48 and Above.
Key Responsibilities
- Handle inbound and outbound calls professionally with strong communication skills.
- Adhere to login and production hours:
- Total: 10:00 hrs
- Production: 9:00 hrs
- Maintain punctuality and follow break schedules.
- Stay updated with process knowledge and daily updates.
Shift Timings
- Male employees: 24/7 rotational shifts.
- Female employees: Rotational day shifts.
Working Days
- 5 days with 2 days rotational weekly off after training.
Skills Required
- Strong verbal and written communication.
- Customer-centric approach with problem-solving ability.
Rounds of Interview
- HR Screening.
- Ops Rounds.
- SVAR Assessment.
- Client Round.
Contact Information
- Address: DivyaSree Omega Building, Block C, First Floor, Tech Mahindra LTD.
- Contact Person: Tanaya Saha.
- Phone: 8777858386 / 9836880040.
- Email: [email protected]