International Technical Customer Support Advisor
Tech Mahindra
Noida0–5 yrs2h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 5 years
- Must know
- Customer serviceLead generationTroubleshootingNetworking
- Work
- On-site in Noida · internship
- Pay
- ₹3.5–5 LPA
- Skill demand
- Customer service87%Troubleshooting16%Lead generation3%of 149 similar fresher jobs posted in India this week
- Listed
- 31 Oct 2026 · still open
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About the Role
International Technical Customer Support Advisor
Key Responsibilities
- Providing technical assistance to customers.
- Handling inbound/outbound calls.
- Troubleshooting customer issues.
- Performing Layer 1 checks, including checking cable connectivity, device reboots, and identifying cable cuts.
- Performing Layer 2 and Layer 3 troubleshooting.
Requirements & Tech Stack
- Excellent communication skills.
- Basic understanding of networking:
- IP addresses.
- DHCP.
- Function of routers & switches.
- Understanding of how the internet works.
- Readiness to work in a 24/7 environment (primarily night shifts).
- Readiness for Work From Office (WFO).
Qualifications
- Graduates are eligible to apply.
- Freshers are also encouraged to apply.