Medical Assistant

Job Overview

The Medical Assistant (MA) provides clinical support to patients and assists care providers with clinical and administrative support.

Location/Department: HP Child Health Clinic.

Will be required to cross train to another primary care clinic and help in walk-in flu clinic.

Job Details

• FTE: 1.0
• Hours per week: 40 (eligible for benefits)
• Shift: Monday through Friday, variable hours between 8:00 AM and 6:30 PM. Typically no nights, weekends, or major holidays.

Key Responsibilities

• Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; arranging examining room instruments, supplies, and equipment. Conducts quality checks.
• Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment. Reports areas of concern to next care provider.
• Supports patient care delivery by assisting health care providers during examinations; preparing laboratory specimens; performing basic testing; disposing of contaminated supplies; cleaning or preparing for sterilization of medical instruments; administering medications per policy and procedures; telephoning prescriptions to pharmacies and other duties within scope.
• Assists in balancing workloads, coordinates and maintains clinic flow by coordinating with providers, and monitoring patient flow.
• Provides phlebotomy.
• Completes lab test follow up and medical record documentation.
• Prepares and completes medical record for visit by recording patient information, treatment, and test results. Assists with patient “MyChart” enrollment.
• Participates in the standardized education of patients through written instructions and answering questions as directed by provider.
• Independently initiates referrals and insurance pre-authorizations.
• Provides general office support including phone and fax management.
• Serves as the preceptor for new staff, including orientation, education, skill validation, tracking, assessment, and monitoring progress.
• Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures and complying with legal regulations.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Adheres to professional standards, policies and procedures, federal, state, and local requirements, and The Joint Commission standards.

Requirements & Tech Stack

• High school diploma or equivalent.
• Graduation from an accredited Medical Assistant program.
• Pediatric experience is preferred.
• Basic Life Support (BLS) for Healthcare Providers / CPR certification.

Salary Information

• Hourly Range: $20.25 to $28.77

Benefits Information

• Competitive pay and benefits package.
• Base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), robust wellness program, access to professional development tools including an education benefit.
• Annual employee bonus program (based on organizational performance).
• Annual base pay increases (based on performance).