Apprentice

About the Role

As a Customer Service Associate at Marks and Spencer, your main role is to assist customers, maintain store standards, and learn the basics of store operations.

Key Responsibilities

• Greet and assist customers with a friendly attitude and help them find what they need.
• Listen to customers, understand their preferences, and recommend suitable products.
• Help maintain the store's appearance by following guidelines for product displays.
• Ensure products are handled carefully and organized correctly on the shelves.
• Follow company guidelines for tasks like stocking, housekeeping, and cashiering.
• Assist with basic cashier duties when needed to provide smooth service.
• Take part in training sessions to improve your skills and grow within the role.