Business Development Executive

About the Role

Cubikey is seeking a confident, energetic, and target-driven Business Development Executive – Appointment Setter for their in-house team in Bengaluru. This role focuses on connecting with international prospects, generating interest, qualifying customers, and scheduling appointments for the sales team.

Key Responsibilities

• Make outbound calls to potential customers in international markets (US, UK, Australia).
• Contact prospective clients using company-provided leads, databases, and prospecting tools.
• Introduce company products/services and generate interest.
• Identify customer needs and qualify prospects based on predefined criteria.
• Schedule qualified appointments, meetings, and product demonstrations for the sales team.
• Follow up with prospects to confirm appointments and reduce no-show rates.
• Handle initial objections professionally and maintain productive conversations.
• Maintain accurate records in the CRM.
• Meet daily, weekly, and monthly targets for calls, qualified leads, and booked appointments.
• Coordinate with the sales team for smooth handover of qualified prospects.
• Work according to international calling schedules and assigned time zones.
• Provide regular updates on performance, lead quality, and appointment outcomes.

Requirements & Tech Stack

• Excellent spoken English with clear pronunciation and strong conversational skills.
• Confidence in communicating with international customers over the phone.
• Strong interpersonal, persuasion, and relationship-building skills.
• Ability to handle objections and maintain a positive attitude.
• Good listening skills and ability to identify customer requirements.
• Basic knowledge of MS Office, Google Sheets, and CRM tools.
• Strong organizational skills and consistent follow-up habits.
• Willingness to work from the Bengaluru office and align with international business hours.

Preferred Experience

• Experience in appointment setting, international telecalling, cold calling, lead generation, inside sales, or business development.
• Experience communicating with clients in the US, UK, Australian, or other international markets.
• Familiarity with CRM platforms, sales pipelines, and prospecting tools.

Key Performance Indicators (KPIs)

• Daily outbound calls and meaningful conversations.
• Number of qualified leads generated.
• Number of appointments booked and confirmed.
• Appointment attendance or show-up rate.
• Lead quality and accuracy of CRM records.
• Achievement of assigned weekly and monthly targets.

Ideal Candidate

The ideal candidate is confident, persuasive, disciplined, and comfortable speaking with international customers. They are motivated by targets, capable of handling rejection professionally, and focused on booking quality appointments that create genuine sales opportunities.