Meat Team Member (Service Counter), Full Time

About the Role

Provides support as a member of the meat team, including duties related to counter service, stocking, and sanitation in the meat department. All Team Members must strive to support Whole Foods Market (WFM) core values and goals, promote WFM programs and initiatives, and ensure adherence to all applicable health and safety regulations.

Key Responsibilities

• Ensures a fresh and appealing display by checking quality, keeping cases and shelves clean and well stocked, rotating and removing out-of-date products, filling ice tables, and performing other duties as assigned.
• Maintains back stock in good order.
• Assists with the sampling program, keeping sample areas full, clean, and appealing.
• Cleans cases, glass, signs, uprights, coolers, smokers, floors, and drains as required.
• Arrives to work station on time, appropriately groomed, dressed, and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses customer needs in a timely and effective manner, and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Requirements & Tech Stack

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in the department.
• Ability to visually examine products for quality and freshness.
• Proactively reads labels and familiarizes oneself with various products.
• Assists with periodic inventory checks.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions.
• Ability to follow directions and procedures.
• Effective time management and organization skills.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to handle knives and other cutting equipment.
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Qualifications

• No prior retail experience required.
• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Passion for natural foods and the mission of Whole Foods Market.