Technical Sales and Field Service Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position involves applications engineering, sales support, and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. The role includes formalized training and mentorship to develop skills and understanding of CaptiveAire products, go-to-market strategies, application engineering processes, and business development.

Key Responsibilities

• Outside sales meetings and calls to build relationships with existing and new customers.
• Application engineering to apply products using sound engineering principles.
• Project management of installations in progress, managing schedules and plans to ensure equipment is on site when needed.
• Service and technical support of existing equipment.
• Supporting end users to maintain high levels of customer service, including assisting contractors with wiring and remote troubleshooting.
• Provide integrated application engineering and design support for ventilation applications, focusing on sustainable products and technologies.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support, application engineering, and outside sales.
• Responsibilities may include presentations, quotes, submittals, technical product support, job site visits, and hands-on troubleshooting.
• Educate and promote CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and willingness to go above and beyond.
• Maintain quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.

Work Schedule

• Two to three full days per week in the office for bids.
• One to two days on job sites.
• One day dedicated to territory development (e.g., presentations, visiting new customers, expanding contacts).

Requirements & Tech Stack

• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving ability with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and possess business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• FE Exam completion in area of study expected within 6 months of employment if not already completed (for engineering graduates).
• Must be a "Go Getter!"

Training

• Will train in Rochester for 6-12 months pending experience.

Compensation

• Salary: $70k - $100k base, negotiable dependent on experience.
• Bonus: Additional monthly bonus based on productivity and profits.

Benefits

• Medical, dental, and vision insurance.
• Disability & life insurance.
• 401k with employer match.
• Paid holidays.
• Paid time off (PTO) based upon tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.