Digital Associate, Ring Data Engineering Services

About the Role

As a SA/VLM associate, you will be responsible for creating high-quality written content for videos/images and/or labeling of objects on audio, image, and/or video-file. Your primary focus will be on producing clear, concise, and informative content that meets the needs of the target audience.

Key Responsibilities

• Performs simple annotation-related tasks in a narrow ML data process area (e.g., audio, image, and/or video-file). Uses internal tools and software provided by the team.
• May participate in data collection activities when scripts and instructions are provided. Adheres to compliance and confidentiality requirements.
• Apply strong language skills, grammar knowledge, and linguistic rules to ensure generated text adheres to proper grammar, syntax, and appropriate language usage.
• Maintaining high internal quality of processes by performing quality audits/verification.
• Meets daily productivity and quality targets. Tracks queries related to annotation/data collection and shares them with relevant stakeholders to help solve them.
• Tracks daily task completion status using recommended tools and provides individual status reports.
• Adheres to confidentiality & compliance requirements to ensure zero risk to customer data and Amazon. Helps test new SOPs and ML data tools.
• Providing specific & timely feedback to streamline existing processes and help the team achieve more consistent results with high quality.
• Offering remedial instruction in tool usage and other topics as required.

Requirements & Tech Stack

• Strong command of the English language, including grammar, syntax, and vocabulary.
• Good familiarity with the Windows desktop environment and uses of Word, Excel, IE, Firefox, etc. are required.
• Flexibility and interest to do repetitive tasks is required.
• High level of energy and proactive nature. A sense of ownership and drive, and a willingness to accept the challenge of daily deadlines is essential.
• Attention to detail and ability to identify and rectify errors or inconsistencies in descriptions generated.
• Strong problem-solving skills and ability to work effectively in a fast-paced, collaborative environment.
• Passion for language, technology, and AI advancements.
• Ability to meet deadlines, prioritize tasks, and manage multiple projects simultaneously.

Qualifications

• Bachelor's degree or equivalent.
• Experience in written and spoken English and an ability to compose grammatically correct, concise, and accurate written responses.

Preferred Qualifications

• Background in linguistics, creative writing, computational linguistics, or a related field is preferred.
• Analytical mindset with the ability to evaluate and interpret data to improve system performance.
• Knowledge of Microsoft Office products and applications.
• Experience in English-language communication skills, both written and verbal.
• Work in a flexible schedule/shift/work area, including weekends, nights, and/or holidays.