Front of House Team Member

About the Role

At Mighty Quinn’s, a Wonder restaurant, you will play an essential role in creating an outstanding guest experience while delivering friendly, efficient service as a Front of House (FOH) Team Member. You will be cross-trained across multiple stations, including cutter, sides, cashier, and expeditor.

Role Details

• Pay Rate: $15.00 per hour plus tips post-training period
• Training Pay Rate: $17.00 per hour
• Training Period: 4 weeks
• Job Location: MQ Greenwich BBQ
• Position Type: Full-time & Part-time

Key Responsibilities

• Set up the line and prepare it for service.
• Engage in direct customer service to ensure accurate, timely preparation of food orders.
• Facilitate customer purchases by issuing register transactions and processing payments.
• Clean and maintain the cleanliness of the dining room and service line equipment.
• Perform other tasks customarily required of a FOH food service employee.
• Exhibit a willing attitude to go above and beyond to please guests.
• Work effectively with co-workers to build team spirit.

Shift Duties

• Opening Duties: Include removing chairs, cleaning tables, filling growlers, ensuring garbage receptacles are clean, cleaning glass (doors, windows, sneeze guard), cleaning back wall, ensuring bathrooms are clean and stocked, filling soda machine, setting up soda station and beer taps, brewing tea, turning on and setting up hot and cold holding tables, stocking sides, setting up sani-buckets, stocking napkins, setting up kitchen supplies, stocking wine, preparing fry cups, stocking paper goods and containers, setting up simple syrup, preparing trays, and stocking extra serving utensils.
• Throughout the Shift: Provide accurate, friendly, and efficient customer service, communicate orders to BOH team members, perform POS functions confidently, answer customer questions, handle stressful situations professionally, and communicate challenges to Line Leaders.
• Closing Duties: Include putting chairs up, sweeping floors, mopping floors, emptying and cleaning garbage cans, cleaning glass, restocking the line and register area, cleaning kitchen window and surrounding walls, cleaning and restocking the drink cooler, wrapping leftovers, cleaning the soda machine, cleaning and restocking the back-up fridge, making back-ups for the next day, cleaning all stainless surfaces, cleaning drains, cleaning hand sinks, wiping iPad screens, cleaning the wall and ledge near the smoker, and bringing towels to the back.

Qualifications

• 6+ months of experience in a fast-paced kitchen or customer-facing role.
• Ability to work with speed, accuracy, and strong attention to detail.
• Solid organization, clear verbal communication, and ability to follow directions.
• Team-oriented with basic knowledge of food safety and sanitation practices.
• Willingness to learn multiple stations and cross-train.

Requirements

• Must be at least 18 years of age and legally authorized to work in the US.
• Must be able to lift 50 pounds.
• Must be able to stand for a full shift.
• Ability to frequently bend, stoop, kneel, crouch, reach, and lift.
• Must have weekend availability.
• Food Handler Certification (or willingness to obtain) if required by State, County or Local Health Departments.