Functional Consultant

About the Role

Boutiqaat is seeking a skilled Functional Consultant to optimize and support Microsoft Dynamics NAV and Business Central environments. This role is central to enhancing Finance, Warehouse, and cross-functional workflows to ensure speed, accuracy, and efficiency in Boutiqaat's fast-scaling e-commerce ecosystem.

Key Responsibilities

• Lead functional activities across NAV/Business Central from requirements gathering to configuration, deployment, and support.
• Collaborate with Finance, Warehouse, Supply Chain, and other teams to understand operational needs and translate them into system solutions.
• Configure, customize, and optimize Business Central to support daily operations and long-term scalability.
• Troubleshoot functional issues and coordinate with technical teams to resolve challenges.
• Deliver end-user training and create documentation.
• Conduct UAT, validate workflows, and support version upgrades and enhancements.
• Maintain system accuracy and compliance across all functional modules.
• Support continuous improvement initiatives, identifying opportunities to streamline processes within the ERP ecosystem.
• Travel to Kuwait when needed for training, system implementation, or operational support.
• Work flexible shifts based on business requirements.

Requirements & Tech Stack

• Strong hands-on experience with Microsoft Dynamics NAV (2013–2017) and Business Central.
• Solid functional expertise in Warehouse and Finance modules.
• Ability to understand and document customization requirements, with experience designing solutions from scratch.
• Communication, analytical, and problem-solving skills.
• Ability to work effectively with cross-functional business users in a fast-paced environment like e-commerce.
• Proficiency in troubleshooting functional issues and guiding users through best practices.
• Flexibility to travel and adapt to shifting operational priorities.