Operations Management Intern

About the Role

ScaleOn Consulting is seeking a proactive Operations Intern to collaborate with the Founder and project teams. This role involves planning, tracking, documentation, and client coordination, offering a hands-on learning experience in the operational aspects of a consulting business, with an emphasis on using AI tools for efficiency.

What You’ll Do

• Manage daily task tracking, follow-ups, and status updates.
• Build and maintain Google Sheets trackers for delivery, reporting, and outreach.
• Coordinate schedules, meeting notes, action items, and deadlines with the Founder and teams.
• Develop SOPs, checklists, templates, and workflows from various inputs.
• Support client documentation, proposal coordination, and timeline management.
• Maintain folder structures, file naming systems, and lead/CRM trackers.
• Utilize AI tools to expedite documentation, summaries, and reporting.
• Conduct on-ground support, including client visits for audits and trainings, as needed.

Who We’re Looking For

• Organized, detail-oriented individuals with a strong ability to meet deadlines.
• Proficient in spoken and written English.
• Comfortable using Google Sheets and Google Docs.
• Genuine interest in operations, process building, and consulting.
• Familiarity with AI tools, or a strong willingness to learn and use them.
• Currently based in or near Lucknow, and open to occasional client visits.
• Open to relocating to Lucknow for a potential full-time role post-internship.
• Initiative, ownership, learning ability, and a willingness to execute are valued.