Media Content Coordinator

Social Compass Management is seeking a highly organized and detail-oriented Social Media Content Coordinator to join our growing team in Austin, TX. This part-time, hourly role focuses on the final stages of content production, ensuring client content is accurate, complete, properly reviewed, and scheduled correctly for publication across multiple social media platforms.

Key Responsibilities

• Content Scheduling & Publishing:
• Schedule client content using Later or similar platforms across Instagram, TikTok, Facebook Reels, YouTube Shorts, and LinkedIn.
• Ensure correct caption, video/design, cover photo, posting date, time, platform, and other post settings are configured for each scheduled post.
• Add provided cover photos and create covers from established Canva templates as needed.
• Make platform-specific adjustments as required.
• Complete publishing tasks that cannot be automated, such as adding audio to live Instagram carousel posts.
• Update corresponding ClickUp task status upon successful scheduling.
• Confirm published content appears correctly and fix any discrepancies.
• Set up ManyChat automations for applicable posts, verifying trigger words, automated comments, DM responses, and links.
• Community Engagement:
• Engage with comments on client content twice weekly to increase engagement and maintain an active presence.
• Respond to general comments using the client’s established brand voice and communication guidelines.
• Ensure responses are natural, thoughtful, and relevant.
• Use good judgment to identify comments that should not be answered on the client’s behalf.
• Do not answer medical, clinical, sensitive, highly specific, or uncertain questions directly.
• Escalate any uncertainties.
• Content Quality Control:
• Perform initial content review before client approval:
• Proofread captions and on-screen text for spelling, grammar, punctuation, and formatting errors.
• Review videos and Canva designs for missing, incorrect, or inconsistent information.
• Confirm captions, creative assets, cover photos, and CTAs align.
• Cross-reference important details (e.g., ManyChat trigger words).
• Identify missing assets, incorrect dates, names, links, or offers.
• Ensure all posts are complete and polished.
• Perform post-revision review after client feedback is implemented:
• Compare client feedback against revised content.
• Confirm all requested revisions were completed correctly.
• Review the entire post for new errors or inconsistencies.
• Flag any discrepancies before finalization and scheduling.

Requirements & Tech Stack

• Experience with Later, Meta Business Suite, or similar social media scheduling platforms.
• Familiarity with Instagram, TikTok, Facebook, YouTube Shorts, and LinkedIn.
• Experience with ClickUp or similar project management platforms.
• Experience reviewing short-form video and social media creative.
• ManyChat or similar automation platforms is a plus.
• Strong experience or familiarity with Frontier AI models like Claude.
• Required: Mac laptop computer and reliable Wifi.

Qualifications

• Extreme attention to detail is the primary requirement.
• Exceptional organization, detail-orientation, and dependability.
• Strong work ethic, initiative, and a solutions-oriented approach.
• Ability to work collaboratively within a team environment with a helpful attitude.
• Willingness to ask questions and communicate proactively when unclear.
• Receptiveness to feedback and ability to use it for improvement.
• Ability to take ownership of mistakes and focus on solutions.
• Comfort with detail-heavy work and maintaining a high level of accuracy.
• Enthusiasm to grow with a fast-moving company and take on more responsibility.

Position Type: Part-Time, Hourly

Pay: $20/hour

Hours: Approximately 12–20 hours/week

Location: Austin, TX | Hybrid (2 days/week in office)

Growth Opportunity: Intended path to Full-Time W-2 within 1 year