2027 Early Talent Internship

About the Role

The Recordkeeping Integrated Delivery, Execution & Reporting (RIDER) team, within TIAA's Office of the Chief Operating Officer (OCOO) technology organization, is seeking an intern. RIDER drives the execution and delivery of TIAA's Recordkeeping Transformation (RKT) strategic partnership with Accenture. This team manages the day-to-day relationship with Accenture and collaborates with the Joint Core Leadership Team to govern and execute the multi-year recordkeeping transformation program. The Business Management function of RIDER focuses on technology and process transformation through value streams aimed at improving efficiency and client/associate experience. This includes reporting, analysis, dashboard creation, culture development, process improvement, and enterprise education on Recordkeeping Transformation initiatives. This role will offer exposure to business operations, project coordination, and programs that drive team effectiveness and employee experience. The intern will assist with research, data analysis, communications, and project management, gaining insight into how business management supports strategic and operational goals. The team also develops innovative project intake and assessment solutions, creating unified project management tools with AI-enhanced evaluation capabilities and automated readiness planning systems.

Key Responsibilities

• Perform clerical duties such as taking memos, organizing documents, maintaining files, photocopying, and faxing.
• Assist in preparing information and research materials, including PowerPoint presentations.
• Take notes during meetings and provide them to team members.
• Research and gather documentation as directed by colleagues.
• Attend company functions, including training programs, speaker series, lunch-and-learns, and social networking events.
• Shadow multiple office jobs and train in a variety of tasks.
• Gain experience and an overall feel for the company and the financial services industry.
• Support project tracking, reporting, and documentation.
• Conduct research and analysis to provide insights for business management activities.
• Develop innovative project intake and assessment solutions.
• Create unified project management tools with AI-enhanced evaluation capabilities and automated readiness planning systems.

Requirements & Tech Stack

• Analytical Thinking – ability to interpret data and generate insights.
• Project Management – planning, organizing, and prioritizing tasks effectively.
• Problem-Solving – identifying issues and contributing to solutions.
• Adaptability – flexibility in a dynamic business environment.
• Business Acumen – understanding organizational goals, priorities, and operations.
• Attention to Detail – ensuring accuracy in analysis and documentation.
• Innovation – bringing fresh ideas to engagement and development efforts.
• Experience with data analysis and evaluation.
• Familiarity with AI tools and output optimization.
• Project management capabilities.
• Analytical thinking.
• Problem-solving skills.
• Related Skills: Accountability, Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Data Analysis, Influence, Market/Industry Dynamics, Problem Solving, Relationship Management.

Qualifications

• High School Preferred.
• Currently enrolled in a degree-seeking program with expected graduation of Spring 2029.
• Minimum GPA of 3.0.
• Must have authorization to work in the U.S., and not require current or future work visa sponsorship to retain authorization to work in the U.S.
• Physical Requirements: Sedentary Work.