Business Immigration Analyst

About the Role

Fragomen's Business Immigration Analyst position offers the opportunity to make an immediate impact, with training, development, and long-term growth opportunities. Work in an exciting, dynamic, and challenging atmosphere focused exclusively on immigration.

Key Responsibilities

• Learn about various immigration matters and build knowledge of firm, immigration case types, and client processes.
• Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing.
• With supervisor guidance, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries.
• Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, and escalations to supervisor.
• Compile and summarize large quantities of data within case management systems for reporting to clients, managers, and team.
• Understand and contribute to team and individual productivity goals.
• Demonstrate flexibility and initiative.
• Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational, and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols).

Requirements & Tech Stack

• Bachelor’s degree, Associate’s degree, Paralegal certification, OR experience in a customer-facing or client service-oriented role.
• A client-service mindset, attention to detail, and ability to work in a fast-paced environment with competing demands.
• Ability to prioritize, meet deadlines, and escalate case issues to supervisor.
• Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes.
• Experience using various computer systems, including MS Word and Excel.
• Desire to contribute to a positive work environment, effectively collaborate, and promote teamwork.

Benefits

• 22 PTO days + Federal holidays
• Medical, Dental, and Vision plans + FSA & HSA Plans
• 401K plan, with company matching