Event Sales Associate

About the Role

SSA Group is seeking an Event Sales Associate to join their team.

Key Responsibilities

• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences.
• Assist Event Sales Coordinator with daily duties and tasks.
• Handle all birthday inquiries.
• Upsell and detail the event with the client.
• Prepare contracts, BEO’s, diagrams, and other internal documents.
• Provide thorough and timely communication with clients.
• Collaborate with Catering Operations, Culinary Team, and other departments to ensure event execution.
• Uphold and demonstrate a complete understanding of company policies and procedures.
• Possess knowledge of space feasibility, maximizing space usage, and yield management.
• Remain knowledgeable of and manage in accordance with applicable local, state and federal laws.
• Maintain a clean, safe, and organized work environment.
• Knowledge of menu & event planning.
• Secure deposits and ensure all event payments are made in full prior to each event.
• Maintain professional and positive communication with guests and employees.
• Provide administrative support for the Catering Sales Team.
• Responsible for post-event follow-up, engagement, and continued client development.
• Promote an inclusive & supportive approach at the Unit.
• Support unit sustainability/conservation efforts and display knowledge of these efforts in business application.
• Engage in community effort, engagement activities, and focus on opportunities of giving back.
• Perform other tasks as assigned by the Catering Manager(s) or General Manager.

Requirements & Tech Stack

• Strong interpersonal and communication skills.
• Ability to articulate effectively to clients, General Manager, and HQ personnel.
• Understanding of team building/development and fostering partnerships.
• Exceptional problem-solving/decision-making skills.
• Ability to be organized.
• Demonstrates financial management, merchandising, analytical, planning, and leadership skills.
• Ability to remain flexible in a fast-paced environment.
• Computer knowledge and skill level for basic office functions.
• Physical ability to stand for extended periods and move/handle boxes (35lbs).
• Ability to work varied hours/days, including nights, weekends, and holidays.

Qualifications

• BEO knowledge and execution is a must.
• All education backgrounds are eligible.
• Must be 18 or older.
• Event planning experience in off-site catering, hotel, or cultural attraction catering venue is preferred, but not required.

Compensation And Benefits

• Eligible for overtime pay.
• On-Demand Pay Program: Access to a portion of earned wages before payday.
• Meal Plan & Employee Discounts at applicable locations.
• Participation in a 401(k) program with a 15% company match (eligibility requirements apply).
• Tuition Discount through Partnership College.
• Up to 8 hours of Bereavement Leave.
• Holiday pay of 1.5× the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws.