Travel Consultant, Sales

Job Title: Travel Consultant - Sales

About the Role

Switrus Holidays is seeking an experienced, customer-oriented Customer Relation Executive to utilize inbound and outbound telephone calls to achieve sales targets. The ideal candidate will be responsible for generating sales, building client relationships, and promoting travel services and packages. This role requires excellent communication skills, strong sales acumen, and a passion for travel.

Key Responsibilities

• Acquire new customers through inbound calls, outbound calling, or email.
• Understand customer needs and answer queries related to products or services.
• Work with other departments to close more deals.
• Connect with prospective customers through their preferred means of communication.
• Explain the features and benefits of products and services to prospects.
• Follow the tele-calling script to deliver the perfect pitch.
• Acquire required customer information for the sales process.

Requirements & Tech Stack

• Sales skills, preferably from the Tours and Travel industry.
• Customer Service and Sales experience in the European Market is preferred.
• Tele-calling script adherence.

Qualifications

• Strong communication and interpersonal skills.
• Ability to persuade and influence customers confidently.
• Basic understanding of travel industry products and services.
• Goal-oriented with a proven track record of achieving targets.
• Good organizational and follow-up skills.