SDR

Role: Sales Development Representative (SDR)

Company: Kangrooo Digital Media Pvt Ltd

Location: Noida (Hybrid, with work from home flexibility)

Employment Type: Full-time

About the Role

Kangrooo Digital Media Pvt Ltd is an omnichannel CPaaS platform helping businesses manage customer communications across SMS, RCS, WhatsApp, Voice, Email, and IVR through a unified interface. The platform focuses on automating and scaling customer journeys such as OTPs, alerts, reminders, onboarding, campaigns, support, and collections.

Key Responsibilities

• Prospecting and qualifying leads through outbound calls, emails, and social channels.
• Nurturing potential customers in target industries.
• Researching accounts and identifying key decision-makers.
• Presenting Kangrooo’s omnichannel communication solutions.
• Setting meetings or product demos for the sales team.
• Maintaining accurate records in the CRM.
• Following up on inbound inquiries.
• Collaborating with marketing and sales to improve lead quality and conversion.
• Providing feedback from prospects to refine messaging, positioning, and go-to-market strategies.

Requirements & Tech Stack

• Inside Sales and Lead Generation skills, including outbound prospecting and pipeline building.
• Effective Communication and Sales capabilities.
• Ability to engage decision-makers and handle objections.
• Business Development experience.
• Comfort using CRM tools, sales engagement platforms, and basic analytics.
• Ability to work independently and collaborate with cross-functional teams.
• Motivation to learn, resilience, and a results-oriented mindset.

Qualifications

• Previous experience in SaaS, CPaaS, or B2B technology sales is preferred.
• Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.