Sales Specialist

About the Role

• Full-time, on-site Sales Specialist role.
• Based in Gurugram.

Key Responsibilities

• Engage with prospective and existing customers to understand insurance needs.
• Explain product features and recommend suitable insurance plans.
• Handle inbound and outbound calls.
• Follow up on leads.
• Convert inquiries into sales.
• Maintain accurate records in the CRM system.
• Provide high-quality customer service and resolve queries.
• Coordinate with internal teams for policy processing.
• Meet individual and team sales targets.
• Participate in product and process training.
• Share feedback to improve offerings.
• Contribute to a positive, performance-driven work environment.

Qualifications

• Strong Communication skills (verbal and written).
• Customer Service and client relationship management skills.
• Sales and persuasion skills.
• Training and Sales Management exposure (e.g., mentoring, supporting team performance).
• Ability to work in a fast-paced, target-driven environment.
• Strong attention to detail.
• Basic computer/CRM proficiency.
• Prior experience in insurance, financial services, or telesales is an advantage.
• Minimum educational qualification: high school diploma.
• A bachelor’s degree in business, commerce, or a related field is preferred.