Pharmacy Tech

About the Role

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The Specialty Pharmacy Technician will be responsible for prescription fulfillment duties and/or order intake of prescription orders within a pharmacy location within the Optum Frontier portfolio under direct supervision from the Site Director.

Work Location: 325 W Atherton Rd, Suite 1, Flint, MI 48507

Schedule: M-F 8-4:30pm EST, no weekends

Key Responsibilities

• Perform various duties related to the fulfillment of prescription orders
• Dispense any or all of the following: specialty pharmaceuticals, injectables, cell gene therapies, and related supplies following state and federal regulations and company policies and procedures
• Process, pack and ship outgoing pharmacy orders, ensuring drug, related supplies and patient collateral (education materials) are included
• May also perform drug/supply ordering and inventory/warehouse duties, including proper storage of drugs and supplies and appropriate refrigeration of perishable product, monitor and adjust/calibrate pharmacy equipment
• Process, pack and ship outgoing specialty distribution orders, ensuring drug, related supplies and accurate documents are included
• Prepare and scan documents, verify member/patient data, submit prescription orders in computer system
• Contact patients to validate data, resolve rejected claims, request payment information, establish priority of order or delivery details, address medication issues, and coordinate treatment with on-site facilities personnel
• Interpret provider prescription and create order, access, input and retrieve prescription and medical/lab information from computer system, verifies whether order/drug is reimbursable/covered
• Perform tracking logistics for outbound shipments to ensure arrived at destination. Work to include triaging packages that were misrouted to ensure meet destination
• Acts as liaison between company, patients, insurances, manufacturers, and provider's office via phone, fax, and e-mail communications
• Accepts unique HUB enrollment and privacy forms and accurately enters into system specific to program design requirements
• Processes prescriptions through pharmacy dispensing software following all laws for each state for which the medication is being dispensed from
• Maintains documentation of calls to and from patients, caregivers, insurances, providers, and manufacturers

Requirements & Tech Stack

• Valid pharmacy technician license in good standing in the state of Michigan
• Experience with pharmacy dispensing software
• Ability to lift 50 pounds
• Ability to stand for up to 8 hours with intermittent breaks

Qualifications

• High School Diploma/GED
• 1+ years of experience as a pharmacy technician
• Be a team player and collaborate across functions

Preferred Qualifications:

• 1+ years of working in a warehouse or supply chain inventory environment
• National PTCB certification
• Specialty pharmacy experience