Customer Service Executive
Credicus Business Services
Thane, Navi Mumbai, Mumbai (All Areas)(Ambernath +7)0–5 yrs34m agovia Naukri
Customer Service Executive - Yes Bank (Inbound Process)
Key Responsibilities
- Handle inbound/outbound customer calls and resolve queries professionally.
- Provide accurate information regarding banking products and services.
- Maintain high service quality standards and ensure customer satisfaction.
- Follow standard operating procedures and compliance guidelines.
Requirements & Tech Stack
- Graduate (mandatory)
- Excellent communication skills in English
- Willing to work in rotational day shifts
- Willing to work in rotational weekly offs
Qualifications
- Freshers are welcome.
- Experienced candidates will be preferred.
Salary
- Freshers: ₹18,000 - ₹24,000 (In-hand / CTC)
- Experienced: ₹21,000 - ₹26,000 (In-hand / CTC)
Location
- Dhokali Naka, Thane, Maharashtra 400607
Transportation
- Pick-up and drop facility available from Thane Station.
Shift
- Day Rotational Shifts / Rotational Week Off